HAWAII ISLAND PICNICS & PROVISIONS

P R I V A C Y    P O L i C Y

Last updated June 2018

Hawaii Island Picnics and Provisions (“HIPP,” “we,” “us,” or “our”) has created this Privacy Policy to offer transparency and confidence about how we use and share the information you provide to us. Our Privacy Policy applies to the information we collect from all sources, including our website, mobile site, applications, electronic newsletters, emails, events, contests, and offline sources. This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users  – it applies to the use of all of our web properties including this site as well as all products and services we offer. This Privacy Policy explains the types of personal data we collect, how we use it, with whom it is shared, and how we keep the data safe.

ACCEPTANCE

By visiting our website, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Service, both of which govern your use of the website. By providing us information offline, you are also agreeing to the terms of this Privacy Policy. By using our site or services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.

INFORMATION COLLECTION

Hawaii Island Picnics and Provisions only has access to and collects information that you voluntarily give us. We will not knowingly sell or rent this information to anyone. Information that you voluntarily supply via our website, email, or offline – including information you submit electronically when signing up for access to certain features on our website, registering for contests or surveys, registering for a class, commenting or posting on our site, purchasing any product or service, performing a search request, or submitting a question to us may be collected, stored and shared in accordance with this Privacy Policy. If you decline to supply or provide Hawaii Island Picnics and Provisions with certain information, you may not be able to use or participate in some or all of the features we offer.

TYPES OF INFORMATION COLLECTED

The types of information we collect during the course of operating the website and/or interacting with you depend on the services you are using and may include:

Personal Information – includes demographic and other information that you voluntarily provide such as your name, email address, birthdate, phone number, gender, social network data, and address.

Order Information - includes information you provide when placing an order and giving us certain information about the products and services you are seeking to purchase.

Billing Information - may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Your billing information will also be collected and processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use.

Other Information – information provided from you, from your activity, from tracking technologies such as cookies, and from third party services including analytics, social media and payment vendors.

Automatically Generated Information - information that is generated automatically as you navigate our website including, without limitation: IP addresses, type of device, universally unique ID, advertising identifier, MAC address, operating system and version, carrier and country location, hardware and processor information, network type, browser type, language, usage data, geolocation data and similar activity driven data obtained with your consent where required by applicable law. These data are collected from our service providers through cookies and other tracking technologies. STORAGE & TRACKING TECHNOLOGIES

As a means of collecting and storing information, we use databases, local storage, cookies, and pixel tags.

Cookies - small files that your web browser places on your hard drive for record-keeping purposes. We may use persistent and/or session cookies to collect information. If you do not want us to place a cookie on your hard drive, you may disable that feature on your computer or mobile device, however, if you decide not to receive cookies from us, the website may not function properly.

Web Beacons or Single-Pixel GIFs/Tags – small, invisible images that are placed in certain areas on our site and used to access cookies, to count users who visit the website or open Hawaii Island Picnics and Provisions HTML-formatted email messages. Pixel tags enable us, and our third party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.

Third Party Services - we use third party analytics services (such as Google Analytics) to generate information about website usage, activity reports, demographics, performance metrics, and other information relating to the website, mobile and internet usage. For other third party services we use for analytics and sending emails, they may also provide us data about your browser device, email opens, and email clicks. By accessing and using the websites, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on Google Analytics, including how to opt out from certain data collection, please visit https:www.google.com/analytics. Be advised that if you opt out of any service, certain functions of the website may not be accessible. Social media services, and other third parties, may also share personal information about you with us. By connecting your social media account to Hawaii Island Picnics and Provisions accounts, you are authorizing us to collect, store and use such information and content in accordance with this Privacy Policy.

INFORMATION USAGE

General Usage - personal information collected through the site is primarily used to deliver you the services you have requested. We use your information to provide our services, process orders, administer rewards and promotional programs, maintain and improve our website and services to you, solicit your feedback, and inform you about our products and services and those of our third party marketing partners.

Contact & Communication - we use your contact information to contact you for customer support, newsletters you signed up for, or notifications related to our products and services. We use the information you’ve submitted to us through sign-ups, forms, and contests to give you updates and information about Hawaii Island Picnics and Provisions. Some forms give you options to sign up to newsletters or email campaigns from our advertisers. Hawaii Island Picnics and Provisions respects your privacy. If you choose to opt-out of any of our emails, you can log in and update your email preferences, click on the “unsubscribe” button at the bottom of any HIPP email, or email us at aloha@hipicnicsandprovisions.com.

Analytics - information collected from analytics helps us to measure performance and improve your user experience. Understanding usage across platforms keeps us informed about the usefulness of our current features, improvements needed and insight into what features we should add.

Third Parties - with your permission, third party applications or services may access your personal information. We use standard open authorization to enable you to give permission to share your personal information with other websites and services. Please be aware that information you voluntarily disclose online can be seen, collected and used by others besides Hawaii Island Picnics and Provisions. We cannot be responsible for any unauthorized third party use of information that you disclose online.

Links - the Hawaii Island Picnics and Provisions website may include links to other websites, and provide access to products and services offered by third parties, whose privacy policies we do not control. When you access another website, purchase produces or services, or conduct other transactions, the use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

Partners - we may make some services, products and content available through cooperative relationships with third party providers, where the brands of our provider partner appear prominently on our website. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly; in which cases the privacy policy of the provider partner may apply to the provider partner’s use of your information. The privacy policy of our provider partners may differ from ours and you should contact the provider directly if you have questions related to their privacy policy.

INFORMATION SHARING

Hawaii Island Picnics and Provisions reserves the right to use and disclose to third parties all of the information we collect online about you and other visitors in any way. However, we do not sell, trade, or rent user’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers. Hawaii Island Picnics and Provisions will not use the information it collects online from you to send you promotional mail or email, unless you specifically opt-in to receive these offers.

Hawaii Island Picnics and Provisions may occasionally release information about visitors when release is appropriate to comply with law, to enforce our Terms of Service agreement, or to protect the rights, property or safety of visitors to our website, the public or our company. We reserve the right to disclose your personally identifiable information as required by law and when we believe that discloser is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

We may buy or sell various assets as our business grows. If some or all of our assets or our website is acquired by another company, information on our visitors may be among the transferred assets.

CHILDREN’S PRIVACY STATEMENT FOR HAWAII ISLAND PICNICS AND PROVISIONS

This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information on your rights under federal law with respect to such information.

Our website and services are not intended for children under the age of thirteen. We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, please do not give us any personal information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen. We do not knowingly distribute any personally identifiable information from children under the age of thirteen to third parties. We do not knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information. Because we do not collect any personally identifiable information from children under the age of thirteen, we do not condition the participation in online activities of a child under thirteen on providing personally identifiable information.

NOTICE TO NON-U.S. RESIDENTS

Our website and servers are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the website and providing us information when using our services, you hereby irrevocably consent to this transfer and our use of the information and data provided by you in accordance with this Privacy Policy.

DO NOT TRACK (DNT) POLICY

Hawaii Island Picnics and Provisions does not monitor, recognize, or honor any behavioral advertising opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

GENERAL DATA PROTECTION REGULATION (GDPR)

Hawaii Island Picnics and Provisions collects personal data from individual users of our website and services – certain components of which may constitute protected “personal data” as that term is defined in the E.U. General Data Protection Regulation (“GDPR”). The following disclosures concerning our compliance with GDPR are presented for informational and compliance purposes only. Nothing in these disclosures constitutes a representation that any particular data or service is governed by or subject to GDPR, nor do these disclosures represent or constitute any contract or undertaking with any individual.

Effective Date of GDPR – as of May 25, 2018, we will comply with GDPR to the extent applicable.

Utilization of Data – we utilize personal data including the information provided by you during usage of the website and submission of forms. We process this data for marketing purposes. This data may be used, for example, to send information electronically or physically that you request.

Basis for the Processing of Data – we may seek your consent to send communication (marketing communications). We will seek a separate consent to send these communications in certain cases which may be revoked by you at any time via email to aloha@hipicnicsandprovisions.com or by clicking unsubscribe on the pertinent email communication.

Recipients of Personal Data – may include fulfillment providers for physical mailing, email deployers, technical providers of data storage, and back end service providers. All employees of Hawaii Island Picnics and Provisions who receive or review personal data have received training concerning maintaining the confidentiality of such data and committed themselves to confidentiality. Where appropriate, we will enter into written agreements governing the processing and confidentiality of personal data by third parties.

Storage of Data – Hawaii Island Picnics and Provisions will retain your data only as long as is necessary.

Your Rights Under GDPR – if the GDPR applies to retention of your personal data, you have several rights including (1) the right to request access, rectification or erasure of your data, (2) the right to lodge a complaint with the appropriate E.U. supervisory authority, and (3) to the extent processing of data is based on consent, you have the right to withdraw your consent at any time. 

SECURITY

Hawaii Island Picnics and Provisions follows accepted industry standards to protect any personal information you have provided us. When you submit sensitive information to us, your information is protected both online and offline. We take commercially reasonable steps to protect the information we collect and store from loss, misuse, and unauthorized access, disclosure, alteration, or destruction by using updated security software and protocols. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page. No security system is impenetrable and we cannot guarantee the security of our databases, nor can we guarantee that the information that you supply will not be intercepted while being transmitted to and from us over the internet. In particular, email sent to or from the website may not be secure, and you should therefore take special care in deciding what information you send to us via email. The computers/servers in which we store personally identifiable information are kept in a secure environment.

MODIFYING PERSONAL INFORMATION AND COMMUNICATION PREFERENCES

If you have registered for the website, you may access, review, and modify your personal information by following the instructions found on the website. You may manage your receipt of marketing and non-transactional communications by clicking the “unsubscribe” link located on the bottom of any Hawaii Island Picnics and Provisions email. Customers cannot opt out of receiving transactional emails related to their account or their orders. We will use commercially reasonable efforts to process such requests in a timely manner. It is not always possible to completely remove or modify information in our subscription databases. You can always contact us by email at aloha@hipicnicsandprovisions.com to ask what information we have on record about you.

CHANGES TO THIS POLICY

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, in which case we will inform you about the revised Privacy Policy through a prominent notice on the website and/or through email. By continuing to use Hawaii Island Picnics and Provisions services or website after we post any such changes, you accept the Privacy Policy, as modified. Please refer back to this Privacy Policy on a regular basis.

QUESTIONS ON PRIVACY – HOW TO CONTACT US

If you have any question about the privacy statement, the practices of Hawaii Island Picnics and Provisions, or your dealings with us, please contact:

Jessica Kaula

P.O. Box 2792, Kamuela, Hawaii 96743

aloha@hipicnicsandprovisions.com

(808) 987-7836